Taking screenshots

There may be times when you want to explain or show something that's happening on your computer screen or mobile device.

Knowing how to take a screenshot—or a picture of the screen—can be handy in a variety of ways, like:

  • When you'd like to capture an error message to show tech support
  • If you're on the phone with someone who needs help finding something on his or her computer, you can send a screenshot of your computer to show that person what to look for
  • If you'd like to save the confirmation number of a purchase rather than printing it or writing it down

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